Flexible Installments

Scholarship Available

Interactive Virtual Learning

Why Study at BSCM

Virtual Platform

Our e-learning platform provides a seamless way to learn at your own pace, anytime and anywhere.

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Learners are assessed based on assignment with high retention and success ratio

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Industry Experts

We have a pool of experts and industry leaders that are always willing to share their wealth of experience during the course.

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Strategic Effective Communication and Influencing Skills


This course is about effective communications skills essential for both organizational and personal success. It improves the delegate’s ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase delegate’s ability to exercise choice and control for every type of conversation, influence without authority and improve quality of relationships and productivity.

Course Outcome

Delegates will gain knowledge and skills to:
  1.  The Communication Process — understand the six-step process
  2. Recognize different personality types and know the keywords that work with each
  3. Understand the nature of charisma and how to develop more of your own personal power
  4. Understand the Importance of using non-verbal language to support the spoken message
  5. Techniques to facilitate effective team and meeting communications
  6. Understand the Barriers to Effective Communications — identify and develop methods to break down those barriers

Who Should Enroll

This course is aimed at all individuals who wish to get their message across more effectively. Managers, leaders, sales-people and anyone who wants to be more persuasive and influential will benefit from this programme